Once an order is placed, a confirmation email will automatically be sent to the provided email address with an order number for reference. A 1-5 day order processing time is required on all orders before shipment.

If you would like to change or cancel an order after placement, please contact us immediately as we cannot make changes once shipped.

We’ll gladly accept unworn, unwashed, or defective merchandise purchased on mocalilie.com for return or exchange. We accept returns within 15 days from the date of delivery. Goods must be in their original purchase condition with mocalilie tags still attached with no signs of being removed and re-attached. To start a return, you can contact us at hi@mocalilie.com After your return is accepted, we’ll send you the return address. Please include a note with your order number and the list of items want to return in the return parcel. We will issue the refund after receiving the parcel. Goods for return Shall be posted at the Customer’s expense, we are not accepting unpaid packages.The Customer will not be refunded for the original postage cost unless the garment was faulty, or there was a dispatch error by us.